Customers start it themselves. The label books itself. Inventory restocks itself. You click once — the rest just runs.
Order number and email — no login, no support tickets. Customers pick items, reason and resolution right in your branded portal.
The label is booked automatically via Shipmondo. Customers simply show the QR or drop-off code at the parcel shop — no printer needed.
Once the parcel arrives, you refund in one click — and inventory restocks automatically.
The portal carries your logo, colors and background. Customers stay in your universe the whole way — retørn stays invisible.
GLS, PostNord and Bring get QR codes; DAO gets a drop-off code. Customers never need a printer.
Use your own carrier agreements or Shipmondo's. Labels are booked and sent automatically, seconds after approval.
EU consumer rules are built in: withdrawal form, legal receipt and correct refund of both item price and shipping.
Offer exchanges or store credit — with an optional bonus. Price differences are paid right away.
Auto-approval on your rules, tracking-based receiving and automatic restocking.
No lock-in, no hidden add-ons. Billing runs automatically through your Shopify invoice.